Refund policy

Return & Refund Policy

Last Updated: September 19, 2026

At TeePrint, we want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, please contact us and we’ll help you with the applicable return, replacement, or refund process.

1. Eligibility for Returns

A return or replacement may be requested if:

You received a damaged product.
You received a defective product.
You received the wrong product, size, or design.
The product received is significantly different from what was ordered.

To request a return or replacement, please contact us within 7 days of delivery.

2. Non-Returnable Products

Due to the nature of our products, certain items may not be eligible for return, including:

Products that have been worn, washed, altered, or damaged after delivery.
Products damaged due to improper use or care.
Products without the original packaging, where applicable.
Personalized or customized products, unless they arrive damaged, defective, or incorrect.

3. How to Request a Return

To request a return or replacement, contact us with:

Your order number
Your name and contact number
A description of the issue
Clear photos or videos showing the product and the problem

We may review the information provided before approving a return or replacement.

Phone: +91 9220130684

4. Return Shipping

If the product is confirmed to be damaged, defective, or incorrectly supplied by TeePrint, we may provide an appropriate return or replacement solution.

For returns arising from reasons other than a product defect, damage, or incorrect item, return shipping may be the customer's responsibility, where applicable.

5. Refunds

Once an eligible return is approved and processed, the applicable refund will be initiated through the original payment method or another suitable method.

The time taken for the refund to appear in your account may depend on your bank or payment provider.

6. Exchanges and Replacements

Where applicable, TeePrint may offer a replacement instead of a refund for damaged, defective, or incorrect products.

Replacement availability will depend on product availability and the circumstances of the request.

7. Order Cancellations

Cancellation requests should be made as soon as possible after placing an order.

Once an order has been processed, printed, or shipped, cancellation may no longer be possible, particularly for made-to-order or print-on-demand products.

If a cancellation is accepted, any applicable refund will be processed through the appropriate payment method.

8. Important Conditions

Customers are encouraged to record an unboxing video when opening their package, particularly for higher-value orders. This can help us investigate claims relating to damaged, missing, or incorrect products.

TeePrint reserves the right to reject return or refund requests that do not meet the conditions of this policy, subject to applicable consumer laws and regulations.